How do I invite people to join my conference?
- Once you login, you can click on invite icon and send them invitation to their e-mail address.
Is there a limit on how many can join my conference?
- You can have up to 10 guests join your conference. We can enable more seats in the conference. Please contact us for more information.
How do I sign up for an account?
- Please sign up for trial account request and tell us how many seats or sites you would like. We will send you quote later.
What is the bandwidth requirement?
- Our team work very hard to improve bandwidth consumption. The average conference is between 100-200Kbps so ADSL and Cable will work well with our solution. This figure is for the total for both Video and Audio bandwidth.
What Software is required?
- We required Adobe Flash Player 8 or above and Java Runtime Version 1.5. We have implemented the detections when you use our software.
What port do I need to open on my Firewall?
- We built our solution to be Firewall friendly. In general, you don't even need to change the policy or open the port in order to use our solution. If you only do NAT translation then you don't need to change anything. The flash uses the RTMP protocol which is TCP port 1935 and standard port 80 for web. If you have very tight firewall setup, you need to open TCP port 1935. The audio use only 1 UDP port only. You will need to open 1 UDP port. Our default UDP port is 4569.
Camera Requirement
- Any USB Camera will work fine with our solution. In our software, you can see what your camera's driver Frame Rate per Second capability. If you would like to have nice video resolution, we recommend super VGA camera support up to 30 fps.
- Cameras we tested and works great with our solutions as followed:
Logitech, Creative Lab, Microsoft, Lebeca Pro from PanWest, IREZ K2r & KX Camera line from GlobalMedia.com, many other USB cameras and video capture card with Sony EVI conference room setup etc,.
What's the difference between Flexmeet and Skype?
- Flexmeet is designed to be a centralized managed enterprise platform. Skype is a very clever piece of technology based on the Kazaa peer-to-peer technology; all data is encrypted and it can get around attempts to block it from packet-based devices such as firewalls, it even uses other PCs running Skype as the next hop in its communications. The drawbacks though, are also similar to IM technologies. Firstly, there is no central log of calls from an organization. The file transfer is peer-to-peer, so doesn’t go through the organization’s email service for virus-scanning, logging and content control, this means that viruses and spyware can enter while confidential information can leave an organization. The voice and video calls cannot be recorded because the encryption is proprietary, making it impossible to use Skype in an organization that needs to follow financial regulations on communication logging.
Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. If it is decided to block Skype, firewalls need to work in conjunction with proxies to provide a block as firewalls on their own are unable to provide a complete block. Blocking Skype is difficult because when the client sets out to contact these to start a call, a data blast is emitted to attempt to hide the initialization sequence. Once a call is in progress the call in encrypted, as are any file transfers or instant messaging sessions. Finding Skype is going to be tough, let alone stopping it. More recent P2P versions of the program utilize what are known as “Skype supernodes.” Older versions of the software used hosted servers to initiate connections, but a supernode is in principle any other Skype client with enough bandwidth to help establish the call - connect to the Skype “peer” in other words. If you have one of these on your network, then traffic levels could rise alarmingly.
If the Skype client happens to be is sitting on a PC on the inside of a company firewall those cheap and harmless phone calls present a potential security hazard if the application is allowed to spread within a company in an uncontrolled way. The unauthorized use of Skype in the workplace can cause a number of problems, including the following:
1. Skype file transfers may expose the enterprise network to viruses, spyware or other malicious code.
2. Skype file transfers may also expose enterprises to the risk of confidential information being leaked to outside parties.
3. As video data is bandwidth-intensive, Skype users can consume a sizeable amount of bandwidth on an enterprise network.
4. Use of Skype PCs as part of a Bot net of PCs to launch denial-of-service and other attacks.
5. Skype users may use its Instant Messaging (IM) functionality to evade enterprise IM controls and send out confidential data.
6. All Skype traffic is encrypted using proprietary encryption, so none of the communications can be logged.
As mentioned above, Skype is designed to be hard to block.
Trouble Shooting Tips and Tricks ..
Audio doesn't work on FireFox browser?
Our engineering team found that some FireFox extensions conflicts with the audio packets. Adblock Plus extension is one of them. If you have this extension installed, please un-install it and restart your FireFox browser. Disable the Adblock Plus or make exception rules for the pages will not work!
Logitech Camera CPU Issue
We have many users purchase Logitech Webcam Family Products having CPU high usage problem.
Logitech QuickCam Communicate STX, QuickCam Fusion, QuickCam for Notebooks, QuickCam for Notebooks Deluxe, QuickCam for Notebooks Pro, QuickCam Orbit MP, QuickCam Pro 5000, QuickCam Sphere MP & QuickCam Ultra Vision.
Here's the Logitech support link for their known issues.
CPU Usage - It has been reported that under single core processors, CPU usage is still higher then expected (30% - 40%). This may be normal in the current generation of hardware and drivers, which relies on the driver (and the CPU) to perform rightlight processing and other tasks that use CPU cycles. There is long term initiative to address this, but it may require a new generation of hardware and drivers.
To lower the CPU usage by at least 10%. you can download this file but don't install it. Please use winzip or winrar to extract it.
- extract the lvuvc.sys file in /Drivers/x64/PRO364 into /windows/system32/drivers/
- reboot your computer
High CPU will degrade the quality
Macromedia Flash Player CPU Usage:
- The following tips aid in increasing overall efficiency and thereby reduce both file size and CPU usage of Flash movies:
Flash players draw on a computer's CPU (Central Processing Unit) to conduct such processes as animation and mathematical computation. Flash movies that contain weighty animation, high frame rates, and burdensome mathematical computations will tax a CPU, thus causing other applications and Flash files to wrestle for a processor's resources. When this scenario occurs, both web pages and applications slow down and may even crash if the Flash movie is demanding enough. Utilize Flash's Bandwidth Profiler to make certain that the Flash movie streams smoothly and doesn't impair system resources. Always test Flash applications across different browsers, platforms, and processors to ensure the best user experience.
