Most recent upgrade for Amernet's Unified Communications

Thursday, April 10, 2014

In our constant endeavor to provide you with the highest level of quality and service, I'd like to introduce you to some of the new features that we think you'll probably want to be made aware of with the latest update.

It's the most significant upgrade we have ever done. Here's the list of highlights.

Breaking out of voicemail:

The main one that you've been asking for and is now implemented is the ability to now break out of the voicemail greeting.

Extension virtualization:
In addition, we now offer extension virtualization. By virtualization, an extension can be moved to a phone currently attached to a different extension.

Voicemail to Text Transcription:
An important new service we now offer is 'Voicemail to Text Transcription' with extremely high accuracy and would be a great in the medical industry. As a long term customer we'd like to offer you a free trial so you can see how this would benefit you.

Amernet QOS:
As a reminder, one of the reasons that differentiates us from other VoIP providers is our ability to apply packet prioritization. Our appliance dynamically adjusts traffic according to the type as to maximize your voice service as top priority and then queue other services as secondary. For more details you can visit the page on our website at
Completely Cloud-based:
One last thing, we are now completely cloud-based with much more scalbitily and capacity, We also upgraded our backbone to 10G network.

There are many other new features were added and we will update you on our new letter.

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